Absolutely unacceptable and irresponsible.

Whoever decided to delete iVMS should be fired!!! This app simply does not replace iVMS and they deleted iVMS from the App Store and it is impossible to load on any devices now.

I will never forgive Hikvision for this madness and absolutely cannot trust this company. Our customers are beginning to complain and some are demanding refunds because we can no longer offer what we promised. Now we have hundreds of thousands of dollars into installs and we cannot do our job. We monitor cameras live and respond to security incidents real-time though the iVMS app and this will be impossible with Hik-Connect.

Totally unacceptable for us professionals and might be the end of Hikvision for my company. Hik-Connect is a very consumer non-pro app and the layouts take up way too much space, like they are trying to copy Ring. I could make my own views and quickly organize and view cameras that I need to see and switch between playback and live view with efficiency, which is impossible now. iVMS could easily handle this and was a pro-grade app. I have hundreds of Hikvision cameras installed for clients around the country and generally have at least 200 on each of my iPhones. No comparison with all the functionality and saving to your own Hikvision NVR to Nest’s cloud storage which you constantly keep paying for and again gives you no functionality. If you don’t know how to properly set things up then the commercial Nest system is more for you. I’ve spent many hours reading and playing with all my settings, adjusting bandwidth and fine tuning the camera settings and I love my system. I’ve setup my cameras using the device connection and I get almost an instant connection every time. My wife was logging into her phone with my account instead of me sharing. I thought I had a problem with my Hik-Connect cloud account disappearing randomly from my phone but that was user error. My Hikvision NVR and cameras have never once crashed on me. There’s a reason why you setup dual streams. If your speed is not fast enough then you can’t stream high resolution. Nest cameras are no comparison to Hikvision.

People simply don’t know what they’re doing. I am in shock reading all of these negative reviews but I think I know why.

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